Entries by admin

SETTING SMART GOALS

With lots of activity in your hospitality business, it is easy to get caught up operating by the seat of your pants. Here is some *** SMART*** advice for your goal setting. Write down specifically what it is it that you want to achieve? How will you know if this has been achieved? What do […]

WHAT ARE THEY THINKING?

Hello hello!! Can you believe we’re this far through the year already! Gives relevance to the notion ‘strike whilst the iron is hot!’ I’m fairly sure that most of us know the dear Simon Cowell, the reality talent competitions, and that tone behind the verbal reply – “it’s a no from me”. When is the […]

7 Steps to Assess your Customer Experience

How Far Does the Customer Experience Really Go? For so long we were giving the ‘sales’ strategies and techniques – how to get people in the door, spending, and well, more of that.  Turn-over of customers was great because it meant that there was traffic in the door and money in the cash register. Whilst, […]

ARE YOU NOT FEELING THE LOVE?

What is your ‘Call To Action’? Are you running promotions, advertising in your hospitality business but your audience isn’t really responding? Sometimes we need to give our chosen existing and prospective customers a little helping hand, guiding them to your objective – engage, experience, buy. Here are a few examples of a ‘Call to Action’. […]

COTERIE ROULETTE – THROWBACK THURSDAY

Life can be all too consuming at times, and we want to remind you …… don’t take life or yourself too seriously. And with this, we have introduced another round of… “Coterie Roulette – Throw Back Thursday” We put our team (yes, no one is safe, <Moowaaaah, ahhh, ahhh>) and community of friends names on […]

MONDAY INSPIRATION

WOW, what game, what a win! CONGRATULATIONS to Rabbitoh’s and South Sydney siders!! We bet there are some sleepless eyes, party goers still ‘going’ 😉 What a great day to win with a public holiday to follow – timing couldn’t get any better. We wanted to take this moment to pay homage to the Rabbitoh’s […]

RICHARD BRANSON INTRODUCING 12-MONTH MATERNITY LEAVE

Virgin founder Richard Branson is taking his commitment to the health and wellbeing of his employees to the next level by offering some staff in the London and Geneva offices of its Virgin Management division 12 months of paid parental leave. Richard Branson is encouraging his employees to spend time with their families Branson is […]

9 BEST TYPES OF GIFTS TO GIVE YOUR CUSTOMERS

Forgotten Christmas is just around the corner? How can you, you’ve been hitting your head on Christmas decorations since September, not to mention all the ‘mistletoe’ propositions. With only 9 days until Christmas …… Aside from everyone wanting to celebrate Christmas at Easter…no wonder Easter Bunny is getting a bit territorial….What is Christmas all about? […]